2005-23 Toyota Tacoma Bed Rack

I called in asking for additional crossbeams for the top of the rack. This would not only create great additional mounting points but would also increase the strength of the overall build. I asked to purchase or order additional crossbeams and they said they do not carry them, they only come with the kit. They include tons of additional hardware that is unnecessary to complete the build but won't provide common-sense extras. Also, the packaging is a complete nightmare! I filled a 50gal garbage can with all the packaging trash.

I do like the look of the completed install. I like some of the mounting points. Overall, it's just mediocre for the cost. It should be able to support the weight of a RTT and 2 persons of less than 200lbs at a minimum, but fails even that.

I agree with all that Marc G states and found customer service satisfactory. I'm am very concerned with what seems to me as not enough off road strength when carrying my Smittybilt RTT. What bothers me most is that i had anticipated this from before even buying and installing the rack. I tried 2-3 times asking to be able to buy an addental cross member for additional strength only to be told that its not available. You see quite honestly 500 pounds does not cut it for off road use. The RTT weighs +160 pounds and if you add two people at 200 pounds its a bust! On a single off road trip last October I hit a rut in the road which caused all four tires into the air. When the Tacoma landed the two cross members holding up the RTT where bent. Now I'm not quite sure if I need to rebuild my current rack (adding some angel iron cross members?) or ordering some other stronger bed rack? Any suggestions, anyone? thanks P.S. yes I do have bed stiffeners installed.

Purchased this rack after doing some online research. This one fit all my needs. Wanted something that would allow my RTT to sit just below the cab line of my Taco but also give me some room height in the bed of the truck. And if I need more room the cross bars come off easily enough. It is also just low enough for me to utilize it for my mountain bike roof racks. Plenty of places to attach additional off road equipment to the side freeing up space in the bed. From ordering to shipping was very fast and it was easy to assemble and install by myself. While I have only had it on the truck for about a week, I am very satisfied with my purchase and would recommend it to anyone looking for a bed rack for their overlanding needs.